POLICIES AND COSTING OF SERVICES

Fees applicable for the assessment process

Cost of Services

Peachy Brains charges $200 for each 50-minute assessment session, with payment due on the day of the session. A detailed email outlining the fees and costs involved will be sent prior to your initial intake session. This email will break down the costs for each step of the assessment process, including the intake session, the number of face-to-face diagnostic assessment sessions, scoring and interpreting results, and report writing time to compile your comprehensive diagnostic assessment report. A 30-minute feedback session is included at the end of the assessment to review the report and answer any questions about the recommendations and next steps in your journey.

Cancellation policy

We understand that plans can change, so we offer a flexible cancellation policy. You may cancel your appointment free of charge up to 24 hours before the scheduled time (excluding weekends). Cancellations made within 24 hours of the scheduled session will incur a 50% cancellation fee of $100 to cover administrative and operational costs. This fee must be paid before any further sessions can be scheduled.

PRIVACY POLICY

This policy ensures that the information gathered by your clinician during the assessment and treatment process at Peachy Brains is handled securely and appropriately. It outlines your rights to access and correct the information collected.

Information Gathered

Throughout treatment at Peachy Brains, information is collected to assist the clinician in determining the most appropriate assessment and treatment methods. This typically includes basic demographic details (e.g., name, date of birth, address) as well as other relevant information such as:

The nature of the presenting problem;
Related behavioral patterns;
A history of the problem;
Relevant family history; and
Additional information needed for an informed clinical judgment.

Confidentiality of Information

All information gathered during the assessment and treatment process at Peachy Brains is generally kept confidential. However, there are some exceptions to this confidentiality:

Supervision: All psychologists at Peachy Brains discuss their caseloads with an experienced clinician in a supervisory capacity. Information about the nature of the case (but not necessarily full identifying details) may be shared with the supervisor.
Risk of Harm: If a clinician believes that the client or another individual is at risk of significant harm (to themselves or others), they may have a moral and professional obligation to act on this information to prevent harm;
Subpoena: If a file is subpoenaed by the court, information may be disclosed;
Record Release: If a signed written Record Release Authority is provided by the client, information may be shared.

Use of Information

The information gathered by the Peachy Brains is used exclusively for the following purposes:

Assessment and Treatment: To form a professional opinion that guides assessment and treatment for the presenting concern; and
Service Evaluation: To evaluate the service provided by the Clinic, by collating statistics about referral sources, presenting problems, attendance durations, etc. No identifying information is included in any statistical analysis.

Security of Information

All information provided to Peachy Brains is stored securely in the SaaS platform, Zanda Health. Reasonable measures, including Multi-Factor Authentication, permissions, and restricted access for certain staff members, are implemented to protect the security of this information. Peachy Brains takes the protection of personal data very seriously and regularly reviews its cybersecurity measures to ensure the highest level of security.

Obtaining Information

Requests for information can be made to the director of Peachy Brains. Requests should specify the exact information needed, and will be acknowledged in writing within 14 days. Upon receipt of a request, the Clinic Manager will review and collate the requested information in a manner that ensures full understanding by the requesting party.

Access to privacy policy

This document is freely available and can be provided upon request to any client of Peachy Brains. It is also accessible on the Peachy Brains website.